How We Handle Your Information
We collect your mobile number, identity verification details and payment transaction records when you open an account and deposit via bKash, Nagad or Rocket. This data lets us verify withdrawals, prevent duplicate accounts and comply with financial regulations in regions where we operate. We store transaction
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logs, login timestamps and device identifiers to detect unusual activity and protect your wallet balance. Your password is hashed and never visible to our team. We do not sell your information to third parties or use it for marketing outside our platform. Data is retained for
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the duration of your active account plus the period required by local financial record-keeping standards, which vary by jurisdiction. When you request account closure, we delete personal identifiers within ninety days, keeping only anonymised transaction records for compliance audits. Cookie data and session tokens are used
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to keep you logged in across sessions and personalise your lobby view. You can disable non-essential cookies in your browser settings without affecting deposit or withdrawal functions. If local law or your region requires different data practices, those rules take precedence over this general policy. Access
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availability depends on local law and eligible regions. Contact our support team to request a copy of your stored data, correct an error in your profile, or begin the account deletion process.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.